Planet Salon & Spa

09/17/08

Horrible

by kygypsy at Citysearch

I went to Planet Salon because a friend went to the salon and liked it. I should have known better. My appointment begane late. The stylist's hair looked like it had been bleached twenty times. I mean, if her hair looks fried, what is she going to do to mine? My color was green and the cut was horrible. I tried to explain to her that it was not really what I wanted...she didn't get it. She talked to me like should could care less.

Other points:

The salon was dirty.

The couch I sat on was stained.

There is hair all over the floor.

The drink can they handed me was a filthy.

In short- this was a bad experience.

• Pros: none

12/04/09

Planet Salon - Angela (Style Director)

by rogers493 at Citysearch

I never worry about my hair with Angela. She always does exactly what I want, but better than I could've imagined. My highlights always look great, but not overdone. I keep a very simple hairstyle, but she makes it look great and 'pop'! I love Angela's work! And she makes it so I don't have to see her every two weeks or month - my hair stays looking great for several months, so I get the most for my money!

• Pros: Awesome work!

11/27/09

Amazing quality!

by holly1985 at Citysearch

I went to Planet Salon the other day and went to Leslie and I had the best cut of my life! Not only were the prices incredibly reasonable for the quality of work but the receptionists were very friendly on the phone and in person and helped me find the right person to go to. I always felt welcome while I was there. My hair looks healthy for the first time in years! Thank you so much Planet Salon for the wonderful and memorable experience! I've recommended all my friends!

• Pros: Best stylists, fun atmosphere, awesome products!
• Cons: The parking lot, and Hamburg traffic!

11/21/09

Best Salon in Lexington, Ask for ANGELA

by sarahbess at Citysearch

After searching Lexington for several years, I found Angela. She always takes time to ask about my needs and provide her wide range of knowledge to make sure I get my dream hair. She makes very helpful suggestions and I always leave superbly satisfied. From perms to perfect cuts, coloring to styling, Angela can do it all. Call up the best salon in Lexington and ask for Angela! You will be glad you did.

• Pros: knowledgeable and friendly staff, wide range of services

10/24/09

Love Bean!

by ukfan84 at Citysearch

I loved the time I spent at Planet! She really paid attention to what I had to say. The shampoo was amazing! Her attention to detail with the cut and color was fabulous! And she left we looking like a rock star after the style! I would recommend her to everyone!

• Pros: Price, Location, Bumble and Bumble

09/24/09

Finally satisfied

by sas555 at Citysearch

After visiting several salons in search for a new stylist, I have found my new home at Planet Salon. The desk staff was professional and polite and took her time w me to help me find the perfect stylist to fit me....and she did. These people have it together. Thanks!!!! I'll see you soon.

• Pros: enjoyable atmosphere
• Cons: none

09/06/09

Fabulous Salon - Ask for Tom!

by lisalexo at Citysearch

Been going to this Salon for a few years now and have never been disappointed. On my fist viist my appointment just happened to be with Tom. I found him to be extremely professional and very talented. He listens to what I want and always delivers. If you are in the market for a new salon and stylist, I'd recommend Tom at Planet Salon!

• Pros: nice environment and talented stylist

08/15/09

Horrible and Unprofessional

by Tasia at Citysearch

My cut was horrible and the color even worse. I went back to have it fixed by somebody else with more experience and it was still horrible. I ended up spending over $100 at another salon that was able to fix Planet Salon's mistakes. The stylists dress unprofessionally, they talk about things clients shouldn't hear, it's not the upscale place the pretend to be. Also, good luck getting figuring out the stylists real experience. They have all these meaningless levels of designers. DON'T GO THERE!

• Pros: They sell Bumble and Bumble
• Cons: Everything Else

06/28/09

Guys Cut

by MRM at Citysearch

First cut from Tom was great! He was very professional and listened to my concerns before cutting.

• Pros: professional & Clean
• Cons: none so far

05/21/09

5 star for Billie!

by Jess81 at Citysearch

A few months ago, I came in as a walk in to Planet Salon in Hamburg. The lady at the front desk was very friendly and was also upfront about the level of stylists and different pricing per level. I was fortunate that Billie had the only available opening! I was looking for a drastic change and wanted a knowledgable and honest opinion and I found that in Billie. He cut almost 10 inches from my hair, which would send most people into shock! I LOVE THE NEW STYLE! He explained what he was going to do and made sure that I was on board for it, without trying to convince me if I seemed unsure. He wanted to make sure I was comfortable with what he was about to do and that in itself made me comfortable. I have sent a few referrals his way, who have been pleased with his work and, just yesterday, brought a friend in who was looking for a drastic change herself. Honestely, I could care less about the atmosphere of the salon, as long as my stylist is good. But I find Planet Salon to be friendly and comfortable, so that makes it a bonus. Thanks Billie!

• Pros: Billie

01/08/09

All about hair

by wazzup222 at Citysearch

I have been coming to Planet for years. I have gone to a couple stylist there and I have never been let down. I'm their number 1 fan. I have told all my friends about the salon and how up-to-date the stylist are. Keep up the great work!!!!!

• Pros: Shopping all around
• Cons: none