Willcutt Guitar Shoppe Inc

Rude & Discourteous. I was excited to go to the Lexington store for the first time one Saturday. I have played guitar for over 30 years. While the staff seemed OK, after being directed to the owner, I was treated very rudely. I don't a hoot how nice his guitar…

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poor service. I have been in there 4 or 5 times looking for a left handed guitar. No one would point me in the right direction.\r I asked one associate if they had any and he said yeah....thats it. Then another one I asked said yes (only after I asked…

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Poor Service. I have been in there 4 or 5 times looking for a left handed guitar. No one would point me in the right direction.I asked one associate if they had any and he said yeah....thats it. Then another one I asked said yes (only after I asked for…

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Pitiful Customer Service. Yes they have a huge selection of guitars to choose from but I have never seen such rude totally oblivious employees! In today's economy EVERY customer is crucial. I've actually been shopping for a high end acoustic like a Martin, Taylor…

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Dream machine. These guys are the only ones in town who knew about guitars. I found it so easy to find my dream machine. Thanks, Willcutt's!

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WGS. Good: Amazing selection, knowledgable staff, friendly atmosphere, a well trained group of people that know exactly what they are doing. Bad: everything was awesome!. Improvements: no improvements needed!. Other: A great place down in…

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high strings. My guitar had the strings too high and I didn't know where to go. I tried the chain store and all they wanted to do was sell me some over priced import! Then I went to Willcutt and they knew exactly what to do and fixed it for half of what…

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Old guitar. I had my grandfather's Martin and all the stores wanted to buy it cheap until I went to Willcutt's and they told me what it was worth and how to sell it for the most. They are so honest and know their guitars.

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The only place to go in this region. Willcutt's is the only place to go in this region. I have been a customer for over 30 years. It's where the pros can find what they need and the beginners as well as the pros can ask questions and get answers. Bob listens, hears and…

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The Only Place to Go. This is the only place in this region to go. I have been a customer for over 30 years. These guys are pros and know what they are doing. It's where the pros can go and where beginners and pros alike can ask questions and get answers. …

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