Jennifer Bentley is the best!!!!!. Jennifer Bentley is the best! She has been doing my hair for years. I had a horrible cut years ago by another stylist there which made my hair look like a mullet!! After that horrible cut I went to Jennifer and see has me back right finally. She had a mess to work with but trimming and styling and care tips have my hair healthy and growing back!! She knows what sees talking about and what she is doing! Also I get bored easy and change my hair color often and i must say she always gets the color right and not once has my hair been damaged! AND she does extensions!!!! She has been doing my extensions as well. Sometimes glued in and sometimes braided! She's so good. Always makes time for all her clients even when u are doing cut, color and extensions which take a hours. She prob misses a few lunches and breaks cause she is always busy and clients come first!!! and if you are looking for the Great Length extensions go see her she is also certified to do these!!!! over all she is amazing!! She makes u feel comfortable and yet on her game!!!
Jennifer is for me!!!. I must say Jennifer Bentley is an amazing stylist!!! I am interracial so my hair is mixed. Since going to Jennifer Bentley my hair is in much better condition. I think she is the only person there that can even handle ethnic hair. She is always a sweetheart and pays attention to detail. I love going to her!!! She remembers me and always converses with my like a long time friend! She always cuts my hair perfectly, color care is great, and always giving me tips on how to maintain my hair and keep it healthy!!! Well worth the price she charges! I think Planet is lucky to have her!
the best stylist in town. somebody said jennifer wasnt a good stylist. well she has been cutting my familys hair for years.she is the best hair stylist i know. planet salon is very lucky to have her.and as long as i have known her she always puts everyone at ease.she has the best personailty of anyone i know.
Lex's Best Salon :). Looking for great color and a great cut? This salon is for you. All the stylists are highly trained in the latest products, styles, and new services. I love that I can go in and have no clue what new cut or color I want and I always come out feeling great about my hair. All the stylists are great at giving you reccomendations on what would look good on you. All stylists here train under a experienced stylist before they begin taking their own clients so you can feel confident that you will get great service. ALso while you are in you can get a manicure and pedicure :).
Planet Salon and- Kayla in particular are the best Lex has!!. I have lived in Lexington for 14 years. It took me 12 years to find the best beauty consultant on the face of the earth! I never knew my hair could look so good! I had a friend recommend Kayla to me. Somewhat skeptical, I made an appointment. I really thought this was would be another so, so experience. I sat down with really no expectations. Kayla ran her hands through my hair and immediately began telling me her ideas. She had color ideas, cut ideas, style ideas.... It was really kind of exciting! She never pushed any of the services, merely suggested different avenues we could go down. I admit, I got caught up in the excitement of the moment and went with color, cut and style. She turned my average hair into a thing of beauty. I felt like a new person! Maybe a person's strength really is in his/her hair! I have felt more confident than any other time I can remember! I won't let anyone else touch my hair now! It's been 2 years ....I am still amazed every time I walk out of Planet Salon after Kayla has done my hair. I almost hate to post this review because I know it will make getting in to see her harder. As the rating states...run, don't walk! Kayla ROCKS!!!!
Lexington's Worst Salon.
Went to this salon expecting top quality in regards to service and experience. The experience was great--atmosphere seemed nice, professional, friendly. It was the service I was completely dissatisfied with. I asked for a shoulder length cut with layers. I also wanted my hair thinned and a sideswept bang.
Kayla seemed to know exactly what I was talking about when I asked for this and started right away. She was very friendly and we talked during the appointment (wish we wouldn't have because she obviously needs to focus) and there was also a 'hairstylist in training' watching the appointment. They both told me to keep my legs uncrossed so that my haircut would not be crooked--I of course listened to them because that was a huge fear of mine.
First problem, she chopped off way too much hair--I asked for shoulder length NOT chin length. Second mistake--the left side of my haircut was about an inch to an inch and a half shorter than the other side of my hair. (Basically this haircut was my worst salon nightmare!!) I payed S55 dollars for my haircut plus tip--a complete waste of money. When I was not satisfied I called back to speak with a manager to complain. I spoke with a middle aged man who said I could come back in and get a dry chop but he would not rewet my hair to give me a redo on my hair cut. If I pay 55 dollars for a haircut I expect it to be done right--and if you do it wrong the first time that should not be the customer's fault and I should have my hair fixed. I will NEVER return to this salon. The horrible haircut combined with the poor service I received from the manager after my hair was destroyed makes me never want to return and I tell everyone I know not to go here.
Fashion Forward, Friendly, and Fabulous!. Planet Salon & Spa does an outstanding job in all aspects of salon services. From pedicures and manicures for big events such as weddings to everyday hair styles, I've had nothing but the BEST experience in the 6 years I've been coming here. Each time, I'm greeted by the friendly receptionists and always offered a refreshment. In addition, Planet Salon offers Wi-Fi stations. This is such a fun way to spend time on the Internet while my hair is processing! I would always recommend Planet Salon & Spa to anyone new and already living in the Lexington, KY area! Thanks for doing an outstanding job and excelling in fabulous customer service!
TERRIBLE TERRIBLE TERRIBLE!!!!!!!.
I went to this salon with shoulder length dirty blonde hair. I haven't put a flat iron or curling iron on my hair in 8 months, as I was trying to make it as healthy as possible.
Here's what this stylist did:
1) BLEACH, from roots to ends, and then left me under the dryer for 45 MINUTES WITHOUT ONCE coming to check the process.
2) Proceeded to use a "toner" without telling me I'd be charged for it. (Why did she need a toner? Because she had messed my hair up.)
3) I repeatedly told her I DO NOT WANT A TRIM, but when she insisted repeatedly, I allowed it, and she spent maybe 1 minutes, and took off MAYBE 1/4 of an inch.
4) I left with my hair wet because I knew I'd be charged if they blew it dry. I was charged over $145 dollars, the "HAIRCUT" was over $40, and they charged me $25 for a toner which I DID NOT ask for.
5) when i got home and blew dry my hair, i cried 5 or 6 times. When i called there and told them, they treated me like I was a pain in the neck, told me that "i was wrong" and then hung up on me.
Needless to say, WORST experience of my life. I have never had my hair look so terrible. And the staff there DID NOT care one bit.
Just another head in Planet Salon.
I hope no one else EVER has to feel like I felt today. My hair looks horrible, and my feelings are terribly hurt by how little they cared about how devastated I was.
Talented Stylists!. BEST cut and blowdry i have ever had! Great service, great team, great stylists! ask for TIffany
Tabitha is a must!!!. Tabitha at Planet Salon is simply magic! You must give her a try! She does the best most amazing highlights! I am the perfect blonde, so rich and creamy!!! I'm so happy that I found her!
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